Orders over $100 will require that your billing and shipping address MATCH.

Orders over $250 will require a signature for delivery.

Orders over $350 can only be processed through Paypal.

PROCESSING TIME

This include bundles, closures, frontals, clip ins, ponytails and lashes.

The processing time is Same Day for orders before 5pm and NEXT DAY for orders after 5pm.

SHIPPING TIME

(United States) 1-3 Business Days via USPS Priority Mail

(International) 6-10 Business Days via USPS Priority Mail

This time does not include the processing period.

Expect delays during sales periods and holidays.

REFUNDS / RETURNS

ALL SALES ARE FINAL. Due to the nature of this product, refunds will not be issued.

If you have placed an order and would like to cancel you order, please contact us. Cancellations are only accepted within 48 hours of original purchase date.

Returns are only accepted when you have received the wrong items.

LOST/ STOLEN PACKAGES

We are NOT responsible for any lost or stolen packages. You will not receive a refund for lost/ stolen packages. Your order will not be replaced.

All packages come with a tracking number.

If you will not be home on the expected arrival date/time, you can request to have your package held at your local USPS post office.